This guidance provides a framework for professionals so they can identify if a child, young person or family might need help and support. Understanding when children, young people and families might need support can ensure they are given “the right support, in the right place, at the right time”.

Multi-agency guidance for all who work with children and families to provide early help, targeted and specialist support – “the right support in the right place at the right time”

Multi-agency guidance for all who work with, support, or are involved with children and young people with additional learning needs or special educational needs or disability (SEND) and their families. It provides advice and guidance as part of Somerset’s graduated response for children and young people with additional learning needs or SEND.

Somerset Direct – 0300 123 2224

If you are concerned that a child may be at risk of, or may be suffering, significant harm you must contact Somerset Direct immediately to discuss the best way to meet those needs..

Consultation Line – 0300 123 3078

(9.00 to 4.30 Mon to Thurs, 9.00 to 4.00 Fri) – for Children’s Safeguarding Leads, GPs and lead practitioners.